Teamwork and Collaboration

At Quartz Digital Marketing, we believe that success in digital marketing is a collaborative effort between our team and yours. While we specialize in digital marketing strategies and services, we value your insight, input, and feedback throughout our engagement. Effective collaboration ensures that we can tailor our services to meet your exact needs and reach your target audience effectively.

We understand that the best results are achieved when both parties actively participate in the process. Roadblocks can often be attributed to factors such as a lack of information, insufficient branding assets, or communication gaps about the end goal. We are committed to working tirelessly with your team to ensure that your project meets and exceeds your expectations.

Beginning of Service

Before commencing any service, we follow a clear and structured process:

Scope of Work: A detailed scope of work document will be provided outlining the specific services to be delivered, including project objectives, timelines, and deliverables.

Contract Agreement: Both parties, Quartz Digital Marketing and the client, must sign a formal contract agreement that outlines the terms and conditions of our engagement. This contract serves as a legally binding agreement that protects the interests of all parties involved.

Payment: Payment for our services is required before the commencement of work. We offer two payment structures:

Full Payment: For some services, we require full payment upfront before initiating any work.

Milestone Payments: For larger projects, payments may be divided into milestones.

Typically, the payment structure is 50% upfront, 25% at a specified project milestone, and the remaining 25% upon project completion.

Once the scope of work is signed, the contract is executed, and payment is received, we initiate the project. Our experienced and professional team is committed to delivering exceptional results and a substantial return on investment. We leverage our expertise in content creation and platform management to optimize your online presence, both technically on the back-end and visually on the front-end of the platforms we utilize.

Client Satisfaction

Your satisfaction is our priority. If at any point during our engagement you are unsatisfied with the work or have concerns, please communicate them to our team promptly. We are committed to working closely with you to address any issues, make necessary adjustments, and find resolutions that meet your expectations.

We look forward to a productive and collaborative partnership, where our combined efforts will lead to successful digital marketing outcomes for your business.