Refund and Return Policy

Effective Date September 14th, 2023.

No Refunds Available

At Quartz Digital Marketing Agency, we are committed to providing high-quality digital marketing services tailored to meet your business needs. We understand the importance of your investment in our services. However, due to the nature of the work we do and the resources allocated to each project, we regret to inform you that we do not offer refunds once payment has been made for our services.

Cancellation Policy:

You may choose to cancel our services at any time, but please be aware that no refunds will be provided. We work diligently to ensure the success of your marketing campaigns, and our team invests significant time and effort into planning, executing, and optimizing your digital marketing strategies.

Chargebacks and Disputes:

In the event of a dispute or if you believe there has been an error with your payment, please contact us immediately to resolve the issue. Chargebacks and disputes can result in additional fees and may affect your ability to engage with Quartz Digital Marketing Agency in the future.

We are committed to addressing any concerns or issues you may have with our services promptly and to your satisfaction. If you have questions or need assistance, please don’t hesitate to reach out to our customer support team.

Quartz Digital Marketing Agency reserves the right to revise and amend this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

By engaging our services, you acknowledge that you have read and understood our Refund Policy, and you agree to abide by its terms and conditions.

Stripe Policy:

Quartz Digital Marketing Agency utilizes Stripe as a payment processing platform to securely handle financial transactions. When you make a payment through Stripe, you agree to comply with Stripe’s terms of service and privacy policy. Any payment disputes or chargebacks initiated through Stripe will be subject to their policies and procedures.

Stripe is a trusted and secure platform that ensures the confidentiality and security of your payment information. Any issues related to payments processed through Stripe should be directed to their customer support for resolution.

Please note that Quartz Digital Marketing Agency does not have access to your full payment details, including credit card numbers or other sensitive financial information. Your payment information is processed and stored securely by Stripe.

For more information on Stripe’s policies and procedures, please visit the Stripe website.

If you have any questions or concerns regarding our refund policy or our use of Stripe for payments, please contact our customer support team, and we will be happy to assist you.